The Center for Digital Government—a national research institute focused on technology's role in state and local governments—has awarded Tennessee the distinction of having the nation's top government website.
In its annual rankings, released earlier this week, TN.gov was ranked at the top of all states. The process for ranking state-run websites included looking at features like innovation, usability, functionality and openness.
Describing the site's design as "cutting-edge," the center applauded Tennessee on redesigning its site to be optimized for mobile access—a move that was made after mobile users accounted for 19 percent of the site's total traffic this year. The site also uses geolocation to display information pertinent to the user's city or county and offers a portal to Tennessee's open data portal from the home page.
In a news release, Gov. Bill Haslam said he was grateful for the award.
"With more Tennesseans going online to do business with the state, we understand there is growing demand for mobile access to state services," Haslam said. "As we continue to look for ways to make state government more customer-focused, efficient and effective, we are grateful for this recognition that supports those efforts online."
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